Director of Quality Innovation

Allegan, MI
Full Time
Senior Manager/Supervisor
*** Please Note: Candidates who can be hired with no Visa sponsorship requirements will be considered ***


Director of Quality Innovation: The role of OnPoint’s Director of Quality & Innovation is to provide leadership, oversight and direction of all organizational quality improvement and innovation activities within the organization. In this role, the Director of Quality & Innovation functions as the organizational point of contact for all quality related matters with MDHHS, the PIHP, and other internal and external stakeholders. The Director of Quality & Innovation also provides oversight and direction to the Utilization Management, Provider Network, Medical Records, and Health Information Management functions and adheres to applicable local, state and federal requirements. As a member of OnPoint’s Management Team, the Director of Quality & Innovation shares the responsibility of top-level organizational leadership, participates in cross-organizational decision-making, and always represents the leadership of the organization.

PAY RANGE/BENEFIT PACKAGE: 
Salary: starting at $89,148.80 up to $123,011.20 annually - placement above minimum salary is based on experience.

OnPoint Benefits: 
  • 401(a) retirement: employer matching 
  • 457 retirement  
  • Paid holidays 
Benefits effective date of hire: 
  • Medical insurance 
  • Dental insurance 
  • Vision Coverage 
  • Employer funding of Health Savings Account  
Employer Paid benefits: 
  • Disability insurance 
  • Life insurance (up to $50,000) 
  • Paid Time Off 
REQUIRED QUALIFICATIONS:
  • Master's degree in human services, organizational development/improvement, process improvement or related field
  • Minimum of 5 years of experience working in a setting providing organizational improvement and quality initiatives.
  • Minimum of 5 years’ supervisory skills and departmental management experience required. 
PREFERRED QUALIFICATIONS:
  • Certified Professional in Health Quality (CPHQ) or other certification a plus. 
  • LEAN Process Certification 
  • Experience working in CMH setting overseeing quality 
  • CARF/JCAHO accreditation experience preferred. 
  • Lived experiences with mental illness/developmental disabilities/co-occurring disorders/substance use disorders valued. 

GENERAL RESPONSIBILITIES:
  • Leads all OnPoint quality improvement and innovation activities and partners with departments across the organization to ensure required outcomes.
  • Provides leadership in organizational quality improvement and innovation change management initiatives. 
  • Provides oversight and direction of the coordination and maintenance of OnPoint certifications (CMHSP, CCBHC, CARF) and external audits (LRE, MDHHS, HSAG). 
  • Provides oversight and direction of the internal quality improvement program including the development of Quality Assessment and Performance Plan (QAPIP) and the Performance Improvement Plan (PIP). 
  • Trains, mentors, and coaches teams within OnPoint to develop and sustain a culture of continuous quality improvement. 
  • Coordinates organizational data collection, monitoring, analysis, and oversight of required metrics to ensure integrated data collection across programmatic service areas. This position is responsible for the development and refinement of metric-based reporting across OnPoint service lines. 
  • Collaborates heavily with Chief Operating Officer, Compliance Officer, Director of Evidence Based Practice, and Program Managers to assure standards programs are meeting or exceeding established quality indicators.  
  • Serves as the organizational representative on a number of regional and state committees including the LRE Quality ROAT, MDHHS Quality Improvement Council, and numerous organizational committees. 
  • Provides oversight and direction to OnPoint’s Quality Improvement Council and all associated initiatives including providing monthly direction and oversight of the meeting agenda to assure inclusion of all current OnPoint service lines, programs, and activities. 
  • Provides oversight and direction to the Provider Network team including specific oversight of OnPoint’s network adequacy. 
  • Provides oversight and direction to the Utilization Management team including specific oversight of OnPoint’s capitated utilization.  
  • Provides oversight and direction to the Medical Records team including specific oversight of the organizational implementation of contractually required consents and other key documentation. 
  • Provides oversight and direction to the Health Information Management team including specific oversight of the development and maintenance of OnPoint’s electronic medical record (EMR). 
  • Provide direct supervision and oversight to the following roles: Healthcare Analytics Manager, Medical Records Clerk, Quality Improvement Coordinators, Utilization Management Manager, Provider Network Manager.
  • Performs other duties as assigned. 
SUPERVISORY RESPONSIBILITIES:
Supervision of staff and departments: 
    • Provider Network Management 
    • Quality Innovation 
    • Utilization Management 
    • Medical Records Management  
    • Health Information Management 
EQUIPMENT/TECHNOLOGY KNOWLEDGE: 
  • Efficient in Microsoft Word and Excel.
  • Electronic Health Record (EHR).
  • Exceptional written and verbal communication skills.
POSITIONS TO BE FILLED: 
  • One full-time positions (40 hours/week) 
Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Human Check*