Housing Access Case Manager

Allegan, MI
Full Time
Experienced
HOUSING ACCESS CASE MANAGER: OnPoint is seeking an energetic, organized, committed professional to fill the position of full-time Housing Access Case Manager.  As the Housing Access Case Manager for OnPoint, you will be responsible for supporting individuals seeking housing services from OnPoint through phone and in-person contact, focused on providing and obtaining the information necessary to initiate and advance the coordinated entry process, ultimately determining program eligibility.

PAY RANGE/BENEFIT PACKAGE: 
Salary: starting at $55,181.18 annually - placement above minimum salary is based on experience.
OnPoint Benefits: 
  • 401(a) retirement: employer matching 
  • 457 retirement  
  • Paid holidays 
Benefits effective date of hire: 
  • Medical insurance 
  • Dental insurance 
  • Vision Coverage 
  • Employer funding of Health Savings Account (portion of deductible amount) 
Employer Paid benefits: 
  • Disability insurance 
  • Life insurance (up to $50,000) 
  • Paid Time Off
REQUIRED QUALIFICATIONS:
  • Bachelor’s degree in human services field.
  • A minimum of one year’s relevant work experience in the human services field or a customer service field.
PREFREERED QUALIFICATIONS:
  • Experience conducting screenings, and intakes in social services, medical, or another related field.
  • Professional experience in homeless services.
  • Licensed/Limited Licensed Bachelor of social work (LLBSW/LBSW).
  • Qualified Mental Health Professional (QMHP).
  • Certified Alcohol and Drug Counselor (CADC).
GENERAL RESPONSIBILITIES:
  • Function as the primary point of contact for those seeking housing services through the Coordinated Entry process.
    • Provide an overview of the process and answer any questions individuals may have.
    • Monitor housing phone line calls and housing email inquiries.
    • Complete all required data entry.
    • Engage with individuals to obtain demographic information and an overview of the reason for seeking services.
    • Obtain financial and other information to determine housing program eligibility.
    • Review and complete required consent forms.
  • Provide community-based services at locations most convenient to the individuals seeking services.
  • Initiate and facilitate homeless diversion for those seeking housing services as appropriate
  • Support individuals to complete access documents and forms and obtain required documents to determine program eligibility.
  • Ensure internal and external care coordination.
  • Facilitate access to behavioral health screening and access when indicated.
  • Complete documentation according to established accreditation, regulatory, funding, and best practice standards.
  • Participate in supervision, team, and other identified meetings.
  • Perform other duties as assigned.
EQUIPMENT/TECHNOLOGY KNOWLEDGE: 
  • Basic iPhone Knowledge 
  • Office 365 Skills 
  • Electronic Medical Record (EMR)
POSITIONS TO BE FILLED: 
  • One full time positions (40 hours/week) 
  • This is a grant funded position with potential for sustainability within the Housing Program. 
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